MuniSupport
Connecting Retail Success with Local Government Expertise
Leveraging our expertise in local government systems and commercial property management, we deliver tailored support for shopping centers. Acting as a key link between operators and local governments, we ensure smooth communication, compliance, and alignment with municipal requirements.
Our clients range from entrepreneur commercial property owners to national REIT clients.
Our Approach
Local Government Already Has a Seat at the Table
Whether they're invited to the table or not, local government always has a seat at it. Permitting, code enforcement, public safety, zoning, emergency response — these aren't occasional interruptions to a shopping center's operations, they're a constant, built-in part of running one. The property owners and management companies who thrive are the ones who understand that and engage accordingly, rather than treating local government as an obstacle to work around.
That's where MuniSupport comes in. Our team helps create partnerships with local elected officials, municipal departments, and law enforcement agencies to solve the challenges that come up, but just as important, we help our clients achieve their goals for their commercial property. Building these partnerships at any level, and continuing to invest in them over time, pays off greatly for anything a commercial property owner may need down the road. It builds a platform of trust between the property owner and the local municipality, one that's already in place when a new challenge or opportunity arises, rather than being built from scratch under pressure. Our background as current and former local government professionals gives us the working knowledge to make that partnership effective. We are problem solvers first, and a fully independent one at that: no vendor relationships, no preferred providers, just advice built on what's actually right for your property.
What We Do
Our Services
Local Government Relations
Local governments impact shopping centers in more ways than most property owners realize, from permits, inspections, and zoning to infrastructure, public safety, economic development, and crisis mandates. We act as a bridge between shopping center operators and local government entities, drawing on a team of current and former local government professionals who understand how these systems actually work from the inside.
Local government engagement isn't a standalone service for us, it's the foundation underneath everything we do. Every service on this page relies on it.
Learn MorePublic Safety Consulting
We stress to every client that you need to understand what issues you're actually having at your property, and what's contributing to them, before making any investment in security officers or systems infrastructure. What sets our approach apart is direct police department collaboration: analyzing crime data, structuring blended coverage models, and coordinating off-duty officer scheduling based on real incident patterns, not guesswork.
We are fully independent. We do not sell security services or equipment, and we do not recommend preferred vendors.
Learn MoreCoordinated Unsheltered Response
Unsheltered activity at a commercial property is rarely a simple problem, and it rarely has a simple solution. We start with a diagnostic assessment of the property and surrounding community, direct engagement with unsheltered individuals, and consultation with local law enforcement and social service agencies, prioritizing connecting willing individuals with real services first. When that isn't enough, we help ensure unsheltered activity doesn't disrupt property operations or violate local ordinances.
Learn MoreIncident Management & Communications
How a property prepares for, responds to, and communicates through a crisis matters as much as the incident itself. We help clients build tailored crisis response plans, train staff, and own the narrative during and after an incident, so rumor and misinformation don't take hold in what functions like a small, tightly connected community.
Learn More
Why MuniSupport
Why MuniSupport
We Are Problem Solvers.
We diagnose the actual issue before recommending a solution.
We Are Independent.
No vendor relationships, no preferred providers, no financial stake in our recommendations.
We Know Local Government.
Our team is made up of current and former local government professionals.
We Work Directly with Law Enforcement.
Our relationships and experience with police departments set our approach apart.
Our Recent Projects
Our Recent Projects
Bridging the gap between shopping centers and local governments to navigate regulations, foster partnerships, and achieve strategic goals.
Portfolio-Wide Crisis Management Plan — 350+ Shopping Centers
Traffic Signal Agreement — State, Municipality & Shopping Center Owner
Shopping Center Homeless Assessment — Homeless Deterrence Action Plan
Pylon Sign Variance — Size Preservation
Security Operations / Homeless Assessment & Improvement Plan Development
Code Enforcement Violation Resolution — Abandoned Pylon Sign
Retail Theft Reduction Plan — Off-Duty Police Details / Shoplifting Detail
Incident Management Support — Active Shooter @ Shopping Center
Property Crime Data / Police Activity Data Gathering During Lease Renewal Negotiations
Security Operations Assessment — Development of Crime Reduction Plan
Security Operations / Homeless Assessment & Improvement Plan Development
Pre-Purchase Due Diligence Report — Police Crime Data, Code Enforcement & Zoning Research
Development Security Camera Footage Release Policy — National Policy
Incident Management Support — Armed Barricaded Subject @ Shopping Center
Shopping Center Security Services RFP Process
Shopping Center Valet Parking Contractor RFP Process
Shopping Center Robbery Reduction Action Plan
License Plate Reading Camera Policy — Addressing Privacy Concerns
Ready to start with a real diagnosis?
Let's talk about what's actually happening at your property.
Contact Us